Before you contact support
What helps us troubleshoot faster
- Your device model and iOS version
- The app version you are running
- Which game mode you were using
- The exact steps that led to the issue
- A screenshot if one helps explain the problem
Life of the Party
Support
Help for Life of the Party
Need help with a round, a purchase, or a download issue? Start here for quick troubleshooting and restore guidance.
Platform
App Store build
Play style
One-device local play
Support
Best-effort bug help
Quick troubleshooting
Start here before reporting a bug
- Close and reopen the app if a round screen gets out of sync.
- Restart the round if you want a fresh local setup state.
- Make sure motion controls are allowed at the device level for Guess That Word.
- Update to the latest App Store version before reporting a bug.
Current shipped scope
Modes currently in the App Store release
- First To Last To
- Card Roulette
- Guess That Word
- Spelling Bee
- Guess That Word Extreme
- Alphabet Game
- Sing That Song
Premium access
Purchases, trials, and restores
- Currently shipped free content remains free.
- The first premium release includes Guess That Word Extreme After Dark, Guess That Word Extreme After Dark II, Sing That Song Throwbacks, Spelling Bee Grade 6, Spelling Bee Grade 7, Spelling Bee Grade 8, and Spelling Bee Grade 9.
- Party Pass includes weekly and monthly options on the Apple App Store build.
- Eligible new subscribers can start with a free 3-day trial.
- Restore Purchases is available from the premium screen if you reinstall or switch storefront sessions.
Custom content
What stays local to your device
- Custom cards and categories stay local to the device.
- If recurring Party Pass access lapses, those custom items become inaccessible without being deleted.
- If access returns later, those local custom cards become available again.
- Local-only custom content may still be lost if you uninstall the app or switch devices without exporting it first.
Support contact path
